Add Value to Your Guests' Experience

The smart hotel CRM that transforms guest data into personalized experiences, increased loyalty, and higher direct revenue.

Hotels that have chosen TopStay

The benefits for your hotel

PreStay

Get to know your guest before they arrive.

Offer features for service booking, guest self-profiling, and online check-in.

Stay

Ensure a tailored stay

Identify and profile the guest, and manage their complaints and special requests.

PostStay

Build guest loyalty even after their stay.

Manage personalized marketing and remarketing campaigns, measure service quality through surveys, and analyze guests and their experiences.

Key features

profiling
Concierge
TopStay page
Sales
Marketing Automation
Analytics e AI
Multi-property
Human Resources

profiling

Concierge

TopStay page

Sales

Marketing automation

Analytics e Ai

Multi property

Human resources

Top Stay is already integrated with…

Security & Compliance

Topstay is hosted in Italian data centers, complies with GDPR requirements, and is backed by a company with Quality and Information Security Management Systems certified to ISO 9001, 27001, 27017, and 27018 standards.

Your data is protected by top-tier procedures and technologies. Backups are encrypted, geographically distributed, and systematically tested.
The first hotel CRM software in Italy
that improves the guest experience
and increases staff productivity.
TopStay® è un marchio registrato della e.RATIO Azienda iscritta alla Camera di commercio di Bari con REA BA-507538 | P.Iva: IT06755470728 | Capitale sociale: € 12,000
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